When it comes to business in our modern age, to stay ahead of one's competitor, customer satisfaction plays a big role. The more satisfied customers tend to be, the bigger your business will grow. Amazon is a great example of this model. It prides itself on delivering products quickly, to fulfill customer satisfaction. Apple also falls under this category, as it provides customer satisfaction in other ways, such as short lead-times and quality of service and products.
I came across an article on Forbes , discussing Apple's iPhone and iPad lead-times. Those who do not know about Apple, you are definitely missing out. Its business is constantly growing, whilst constantly coming up with new innovative business ideas. To date, Apple's biggest launch has to be the iPhone 6 and 6 plus release in early September. With the most orders ever recorded, it amazed me that lead-times for the iPhone had stayed the same. If this does not scream customer satisfaction, then I do not know what does! iPad on the other hand opened its pre-orders on October the 17th and became available the following week to customers. Amazing in my opinion! Customer satisfaction and quality of products are a few core components that make Apple what it is today.
My thoughts on Apple are simple and direct. I will give you a list of one word descriptions on Apple.
Innovative, brilliant, satisfying, present, constant, loyal, gorgeous, sleek, etc. Apple continues to amaze me, I can't wait to see what it has in store for us in the future.
Sincerely,
Zinny
I came across an article on Forbes , discussing Apple's iPhone and iPad lead-times. Those who do not know about Apple, you are definitely missing out. Its business is constantly growing, whilst constantly coming up with new innovative business ideas. To date, Apple's biggest launch has to be the iPhone 6 and 6 plus release in early September. With the most orders ever recorded, it amazed me that lead-times for the iPhone had stayed the same. If this does not scream customer satisfaction, then I do not know what does! iPad on the other hand opened its pre-orders on October the 17th and became available the following week to customers. Amazing in my opinion! Customer satisfaction and quality of products are a few core components that make Apple what it is today.
My thoughts on Apple are simple and direct. I will give you a list of one word descriptions on Apple.
Innovative, brilliant, satisfying, present, constant, loyal, gorgeous, sleek, etc. Apple continues to amaze me, I can't wait to see what it has in store for us in the future.
Sincerely,
Zinny